Firefox Community Forum

I updated today because of the CA issue but this version of Firefox seems not to be able to save PDF files. This might be a bug.

What I did to try to resolve:

1. Tested saving PDFs from different websites: no PDFs were saved. All failed silently (Save as PDF dialog closes as normal after I select the destination for the file. No file is produced, no error message is shown.)

2. Checked to see if a different application could save PDFs today on my computer. No problem. It's just Firefox.

3. Restarted Firefox: same problem

4. Restarted my Mac (mini m4, Sequoia 15.8.1): same problem

Note: Printing on paper from Firefox still works.

i have reinstalled firefox numerous times and checked my download pathway each time but all downloads fail. I have shut down site blocker and privacy badger. I have dropped every type of security I can find to get something to come through but nothing works. I like firefox but it looks like I may have to switch browsers

Добрый день, вчера обновился браузер, перестало работать скачивание файлов (после нажатия на кнопку, вкладка моргает, но ничего не происходит)

Moderator note: Moved from the Firefox for iOS forum to the Firefox Desktop forum (macOS is not iOS).

Today I upgraded to v157 and since then can't download files properly. I thought it wasn't doing anything, but on checking my Downloads folder found that it was saving files in there but with random file names and adding .part to the end. My settings haven't changed, "always ask" is checked, but it doesn't ask me where to save, just puts it in Downloads. This has never happened before. I tried changing the file download location and it downloaded to the specified folder but still without asking). I can remove the .part and the file will open, but I don't know how to stop it doing this. I never had this problem before upgrading to 157. Can someone tell me how to fix this or is it a glitch in v157? Many thanks

After my browser automatically updated to 157.0, when attempting to download files on MacOS 27 (Golden Gate) the download window does not populate but a .part file appears in the default download location.

Just upgraded to Mac OS 27.0.1. I'm running DuckDuckGo as my Search Engine. Since the upgrade, I can't download files/PDFs from websites, as before. Any thoughts? Thanks!

Since the latest update (157.0). I am no longer able to save images, I tried all the options in the community forums and still no help. I tried changing the download folder and I'm not able to select "choose". I click and click and nothing happens. When I right click on an image or video and click save image/video as, nothing happens. No directory box pops up. No download happens. Nothing. I removed all extensions and still nothing. Is this just a new update bug or is something wrong with my browser?

Using the Firefox 151.0 Mozilla Firefox for Fedora. Updated as of 23 May 2026, I use just a generic FireFox. I don't customize it, I just use it as it comes from the Fedora distribution.

I cannot save images (right click menu "Save Image As"). Nothing happens when that is selected. This worked a couple weeks ago.

Downloads are supposed to go to ~/Downloads. Checking the setting for this, Go to the three-line menu > Settings > General > Files and Applications, under Downloads, the "Save files to" value is set to Downloads, but the Browse button does not work to reset it. Nothing happens when I poke on the button. I can select the text in the box, but I can't change it.

I found the help page for "What to do if you can't download or save files https://support.mozilla.org/en-US/kb/cant-download-or-save-files and went thru every one of the steps there. None of them make any difference.

Strangely enough, there isn't even a "Downloads button" in the top toolbar. If I right click on the top toolbar and select "Customize Toolbar" it shows a downloads icon as already being in the toolbar, but when I click Done, it goes away.

Simple problem; complex solution? I work between two laptops and send files from one PC to the other by email. This week I could not download the sent files on Yahoo Mail. It literally just stopped downloading. I checked my security settings, created an exception for Yahoo Mail, double checked MS Defender, but nothing seems to be blocking it that I can see. I tried to review other sources, but could not find something for this situation. Help?

Beim Herunterladen von Dateien wird mir immer angezeigt "Originaldatei heruntergeladen. API Schlüssel ungültig. Lizenz überprüfen. Die heruntergeladene Datei finde ich aber nirgendwo. Was muss ich machen?

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

So I recently reinstalled windows and noticed that if I select the option that asks me each time where a file should be saved before downloading it, the browser appears to begin downloading the file (I can see the .part file in the default folder) but the window that actually allows me to browse for a location in windows explorer never shows up and thus, I am not able to actually download the file. However, if I select the "pick a folder and everything will download to that folder" option, it downloads just fine. I'm wondering if there was a way to reinstall firefox but keep all if not most of my settings and tabs etc.

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will saved as C:\Users\xxx\Downloads\xxxxxxxx.xxx". And downloaded file size is 0. This occurs with any file.

I tryed same operation on troubleshooting mode, and same result. Please tell me the solution.

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know how to fix it?