Firefox Community Forum

Everytime i open mozilla, its just gives me the blank page. i go to the settings and change it but when i close mozilla and open it again it gives me blank page. i cant understand the problem.

Hi, I'm trying to stop search from jumping to the address bar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is not working.

Nor is keyword.enabled.

Cleared the cache etc. Odd time it works but goes back once restarted.

It has worked in the past. Could you help please Thanks Guy

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blank. I can navigate to other pages fine as it should though. Only New Tab view is broken. Diagnostic mode does not work. I don't have plugins that would affect New Tab anyways.

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypal, Venmo, and Common Dreams (which is a news site). The same sites continue to load instantly on my old Windows 10 PC in Firefox, and on the new Windows 11 PC on Edge. Firefox is the only browser I use, I just use Edge to test sites, I uninstalled Chrome because of Google's privacy and AI issues.

In the lower left corner of the window for these three sites are the following messages, for the three respective sites:

• Waiting for www.paypalobjects.com...

• Sending request to jssdks.mparticle.com...

• Waiting for www.commondreams.org...

What's going on here? Seems strange that Firefox continues to behave normally on Windows 11 for all sites except these three, and works perfectly for these three sites on my Windows 10 PC. How can I further troubleshoot and fix this? I don't want to have to use Edge to visit these three sites, esp. Paypal and Venmo.

I'm guessing it has something to do with cache or history but am not sure how to proceed...

All of a sudden Firefox has a popup window that asks me for my primary password whenever I try to access one of my bank accounts. I'm just used to signing in with my saved password on each bank's website. Is this something new? Is there some kind of master password that can sign in to all of my accounts? I'm concerned about security issues.

I am using Windows 11 on a Dell laptop. I have the latest version of Firefox installed. I have used Firefox as my default browser on this machine and O/S for the last year with no problems. I can use Firefox to get to other websites without issue, using either a 5G cellular connection or a WiFi connection direct from the Dell laptop. I DO NOT use password vaults or any kind of automated password entry, and I do not have any bio-metric access functions activated on the laptop; I enter usernames and passwords manually, as needed. I have accessed my Outlook Hotmail account using Firefox without problem up until about 4 weeks ago. Now, I can enter my username successfully, but when I then enter my password I get a rejection screen response from Microsoft (clicking on it, I then get a "help" screen about what to do after getting a 404 message). After navigating through a maze of screens from Microsoft I will get an opportunity to verify my identity by using my cell phone and entering a 6-digit code (essentially a form of "2 factor" identification) and then I will get access to Outlook on the Firefox browser. I should mention here, that I don't use 2 factor ID on my email or with Outlook, and after entering my password, I would have been connected to my email directly. I do NOT have this issue when I try logging in to Outlook using Chrome or Edge on the same machine. I have: rebooted my machine, reinstalled the latest version of Firefox, cleared cache, used Firefox in Safe Mode, cleared cookies and browser history, turned off tracking protection, cleared URLs from tracking protection exceptions, and tried various combinations of all of the above. I also ran "scannow" and "DISM" functions to make sure Windows is not corrupted. Nothing has fixed the problem, and, Microsoft Support claims that since the other browsers work, the problem must originate with Firefox (surprise, surprise! ...). Any assistance in what steps to take to get Outlook to accept passwords that are sent through Firefox would be greatly appreciated!