Firefox Community Forum

Apparently y-all aren't to smart to understand the your customers do change their telephone numbers and email address from time to time. It appear to be to smart to have instruction to alert you customers to the location of the forms to be used to change passwords, customer names and email address. ya think?????????????

I need to know if there is an account possibly: [email address] or [email address] or anything with my name Kathleen (aka Kathy) Higginbotham. I'm in an old Windows configuration. I have now switched to MAC and I still see files that read : Firefox password manager ext. Please help me to delete this account ASAP. If there is a paid support option, that's OK with me.

Thank you,

Kathy Higginbotham

Link sent via https://www.mozilla.org/en-US/newsletter/recovery/ does not allow unsubscribing from Ten Tabs <firefox@mail.mozilla.org> newsletter that is sent frequently without opt-in or out options.

Hello Support,

I noticed when I used "bing" to search mobile web sites, it would not open pages unless I pressed F5 to refresh the page? In some case idmobile.co.uk would not work or open the page?

So I decided to change the browsers search tool and chose "duckduckgo". I then noticed at the top of the web page that it says firefox was being managed by my "work account".....? I really don't want my work to see or even manage my personal firefox account, and I would like to know, how I can stop work from accessing firefox please? Afterall I never set it up for work use, as this is my perosnal computer and nothing to do with work at all?

Perhaps you can advise me what best to do.

I look forward to hearing from you.

Many thanks

Kind regards Stuart.

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan and reach the stage where you can delete the Monitor Account

Using the same personal data, but selecting a USA location, I ran the scan and then dieted the account successfully.

As I used the same email address for each attempt does the successful deletion on the second attempt mean all my Monitor accounts have been deleted?

ChatGPT indicates that this is the case but I would welcome further advice.

your device identification does not tell me which devices you are actually identifying. You identify 4/5 devices, but I only have 2. - a new Nimo laptop (Rdn-Can68) and another relatively new Acer Nitro 50 desktop. Not sure what tag you have given for it. Previous systems failed and are gone. Some clarification would be nice!

user:17567853:0

This the account currently on zachvorhies@protonmail.com. Right now it's showing user:17863431:163.

Neither credential works with it's associated password. When I digital sign user:17567853:0 I get the message that

{

 "detail": "Please read and accept our Firefox Add-on Distribution Agreement as well as our Review Policies and Rules by visiting https://addons.mozilla.org/en-US/developers/addon/api/key/"

}

And when I go to this page there is a different user name user:17863431:163, and no place to sign the developer agreement.

what is my full email????? I have gone thru seems millions of times thru the instructions ? Gave someone my password for Mozilla/Firefox...have never yet received remainder of email : atwellb@ WHAT ?

received an email that went to spam that my account will be deleted if I don't sign in or use Mozilla by Oct. I use Firefox every day. Is this legit? What do I need to do to keep mozilla

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?