Firefox Community Forum

Is Webroot a part of Mozilla/Firefox? When Firefox recently updated it began to ask for a Webroot access key and it takes me to this page. I have never signed up for Webroot before.

I'm using Firefox 141.0 on OpenSuse Tumbleweed with KDE and Wayland. I'm using Firefox with two profiles: work and personal - which is (usually) awesome, until suddenly it's not.

Then, one or both profiles seem to become corrupted, and closing firefox, opening it, choosing either profile just hangs forever. My old tabs show up, but clicking on any tab, for any site, just hangs forever, and no page is ever loaded. Sometimes restarting helps, but sometimes not. Sometimes restarting 2 or 3 times and then suddenly it will work. But normally, I have to just delete all my profiles, and re-create them. Fortunately everything is synced with Firefox sync. Then everything will work wonderfully for a bit - although I have to re-login to everything.  :-(

Any ideas? This is a huge pain and productivity killer. I really love firefox, but this sucks.

I lost all my personal data on Firefox as soon as I changed the password and I did not know that you can lose everything that I had registered in the download box and the previous archive. Now I am very, very mentally disturbed and I do not feel safe and I am very sad about what happened to me. I am crying now. What should I do? My psyche is really broken due to the lack of information....

I want to know how to go back to the previous page when i hit the back button on the navigation bar instead of going all the way to the original start page, I have trie suggestions like the Backspace ket and the left arrow key but they don't work. would like to know if i can get it to work like it used to.

Thank you

I installed Firefox on my M4 Mac and it was in English, now it's in some other langue and I can't change it back. I deleted it, and reinstalled, same issue.

I cannot get it installed in English and have it remain in English. Please help.

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between 2 computers (1 desktop and 1 laptop). I use google drive so that I can access the same information on both devices. I NEED screenshots to be saved in a specific folder in g.drive. How do I do this. Before this update, there was not this issue. Thanks in advance.

Hi

I've just booted my machine and opened Firefox, only to be presented with a completely fresh install.

All my settings, bookmarks and history gone. It was fine yesterday when I closed it and powered down.

I'm running Kubuntu, I've checked the .mozilla folder and nothing...it's like my profile has just been overwritten.

Not happy at all, I'm starting to dislike Firefox.

Can anyone offer any help or advice please?

Thanks in advance.

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything shows as normal. Can't see any setting on the Firefox settings page that controls this.

I have Firefox installed on a Windows 11 desktop. The profile is missing, yet Firefox is working fine, and I see all of my bookmarks, etc.

I have windows set to show hidden files.

When I try to run %APPDATA%\Mozilla\Firefox\Profiles\ it tells me that the location is unavailable.

I cannot find the profile anywhere in file explorer, despite multiple tries to search for it.

If I go to Help > Troubleshooting Information, I see a "Location is not available" message, shown in the attached image.

I could uninstall and reinstall Firefox, but I'd prefer to solve this because the exact same thing is happening to my Thunderbird profile. It doesn't exist anywhere, yet I can see all of my emails and it appears to be working properly. I only found this problem because I wanted to backup my emails but was unable to.

Both of these profiles must exist somewhere, but I've tried everything to find them. Please help me fix this in Firefox, and then if I have a fix here I'll try to apply it to Thunderbird, where I have a lot of emails I'd hate to lose.

Hello, I just used the Firefox 141.0 (aarch64) wizard for Raspberry Pi OS 1.0, to import bookmarks from Brave, however the wizard said 0 bookmarks imported.

I also manually exported and imported the bookmarks.html file and the latest bookmarks aren't appearing at the top. It seems the bookmarks are nested in some bookmarks directory by default. I'm confused?

Also I tried a manual import several months ago but same issue about some strange nesting structure rather than simply appearing at the top. Now I'm really confused and worried I'll lose my bookmarks as there's about 3 version in various nested structures. Please help just make an easy move to Firefox.

I have searches from a year (or more) ago that are still popping up and I don't know why. I have done multiple clears of my entire history and individually removed old searches when they pop up - they still keep coming back.

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories". On the MacBook Pro Firefox opens to a long list of items I'm not the least bit interested in. How do I get the MacBook Pro back to nothing but the "Recommended Stories"? I don't want/need NHL, NFL, NBA,Television, MLB, Pro Soccer, Education, Food, Health, Parenting, etc., etc., etc.

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email removed]@gmail.com

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Firefox show's my location when 'Googling'

In 'about:config' I have my geo set to disable, I tried it enabled and turning it back, also in 'Settings' Location shows empty and I can not get it to see Google nor can I manually insert it.

Any idea what is going on please??

Dave.

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.