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This article deals with websites not appearing correctly in Firefox.

This article deals with websites not appearing correctly in Firefox. * If you receive error messages when trying to load websites, see the [[Error loading web sites]] article instead. * If any of the more specific articles below apply to you, see those articles first: ** [[Images or animations do not show]] ** [[Video or audio does not play]]<!-- ** [[Website colors are wrong]] --> ** [[Fonts look blurry]] __TOC__ = Clear the cache = Firefox caches websites, which means it saves some files on your machine so that it doesn't have to re-download everything when you visit sites. If a website has updated their code, Firefox may still be using some of the old code along with some of the new, which can make a web page display incorrectly. To fix this, you need to clear the cache: {for not fx11} # [[T:optionspreferences]] # Select the {menu Advanced} panel. # Click on the '''Network''' tab. # In the '''Offline Storage''' section, click {button Clear Now}. # [[T:closeOptionsPreferences]] {/for} {for fx11} # [[T:optionspreferences]] # Select the {menu Advanced} panel. # Click on the '''Network''' tab. # In the '''Cached Web Content''' section, click {button Clear Now}. #:{for win}[[Image:Clear Cache Win1 fx11]]{/for}{for mac}[[Image:Clear Cache Mac1 fx11]]{/for}{for linux}[[Image:Clear Cache Lin1 fx11]]{/for} # [[T:closeOptionsPreferences]] {/for} Now that your cache is cleared, visit the website again to see if the problem is solved. = Reset Zoom = Some websites may not look right at different zoom levels. To reset Zoom setting, for the site, press {for win,linux}{key Ctrl+0}{/for}{for mac}{key command+0}{/for} and for all sites, see the documentation about the Zoom add-on you use. = Reset the minimum font size = Some sites do not display properly with a minimum font size. To reset the minimum font size: # [[T:optionspreferences]] # Click to select the {menu Content} panel. # In the '''Fonts & Colors''' section, click {button Advanced...}. # Change the '''Minimum font size''' to '''None'''. = Reset the page style = You may have inadvertently set the page style to "No Style". To ensure Firefox is set to use the page's default style: * {for win, fx4}Press the {key Alt} key to temporarily bring up the traditional Firefox menus{/for}{for win, fx35}At the top of the Firefox window{/for}{for linux}At the top of the Firefox window{/for}{for mac}On the menu bar{/for}, click on the {menu View} menu, then select {menu Page Style}, then click {menu Basic Page Style}. Now that the page is using its default style, it may be displayed correctly. = Check that JavaScript is enabled and not blocked = Some sites require [[JavaScript]] to display properly. JavaScript is enabled by default in Firefox, but to check its status: # [[T:optionspreferences]] # Click to select the {menu Content} panel. # Make sure that '''Enable JavaScript''' is checked. # [[T:closeOptionsPreferences]] You should also check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript. = Disable problematic extensions{for fx4} or hardware acceleration{/for} = Some extensions may interfere with the way websites are displayed{for fx4} or your graphics card and drivers don't display some web content correctly when hardware acceleration is turned on{/for}. Follow the instructions in the [[Troubleshooting extensions and themes]] article to see if one of these is causing the problem. = Report the website = [[Template:ReportBrokenWebsite]] <!-- MZ credit --> <br/> <br/> '''''Based on information from [http://kb.mozillazine.org/Websites_look_wrong Websites look wrong (mozillaZine KB)]''''' [[Template:ShareArticle|link=http://mzl.la/MWaLJt]]