Sɔ Numetotowo kpɔ
Flash 11.3 doesn't load video in Firefox
Numetoto 26957:
Wole numetoto 26957 me tom si tso Matt_G gbɔ le dzi
Numetoto 29137:
Wole numetoto 29137 me tom si tso Verdi gbɔ le dzi
Nya veviwo:
flash youtube facebook
flash youtube facebook
Nudidi ƒe numetsonu kpui:
Flash videos or games on sites like Facebook or YouTube may appear, black, white or grey and never play. We'll show some possible fixes.
Flash videos or games on sites like Facebook or YouTube may appear, black, white or grey and never play. We'll show how to fix this.
Emenu:
Flash has recently updated to version 11.3. Some users are reporting issues with this version of Flash and Firefox. Flash videos or games on sites like Facebook or YouTube may appear, black, white or grey and never play. We'll show some possible fixes.
__TOC__
{for linux}
{note}'''Note:''' This article only applies to Windows and Mac.{/note}
{/for}
{for win,mac}
There are several steps that you can try to remedy this situation. Each step is valuable in troubleshooting this issue.
'''Please try these steps in order.'''
=If RealPlayer is installed, try this first=
== Turn off Web Download & Recording in RealPlayer ==
# Launch RealPlayer
# Click the RealPlayer icon in the upper left corner of the window and choose Preferences.
# Choose Download & Recording from the left hand panel
# Uncheck "Enable Web Download & Recording for these installed browsers"
# Click OK and close RealPlayer
# Restart Firefox
This will remove the RealPlayer Browser Record extension from the Firefox Add-ons Manager.
{note}'''Tip:''' As an alternative to the RealPlayer Browser Record extension, you may want to try the [https://addons.mozilla.org/en-US/firefox/addon/easy-youtube-video-downl-10137 Easy YouTube Video Downloader] or one of the other amazing Firefox [https://addons.mozilla.org/ Add-ons].{/note}
== Disable the RealPlayer Browser Record extension in Firefox ==
{note}'''Note:''' The RealPlayer Browser Record extension has been [https://addons.mozilla.org/en-US/firefox/blocked/i106 blocklisted]. If you re-enabled it afterwards, you can use the following steps to disable it again.{/note}
# [[T:Open Add-ons|type=Extensions]]
# Select the RealPlayer Browser Record extension.
# Click the {button Disable} button.
# Click '''Restart now'''. Your tabs will be saved and restored after the restart.
{/for}
{for win}
== Uninstall RealPlayer ==
If disabling or turning off the Browser Record feature did not resolve the issue, please try uninstalling RealPlayer from your computer: [http://service.real.com/realplayer/support.html?section=uninstallRP Uninstalling RealPlayer on Windows]
{/for}
{for mac}
== Uninstall RealPlayer ==
If disabling or turning off the Browser Record feature did not resolve the issue, please try uninstalling RealPlayer from your computer: [https://real.custhelp.com/app/answers/detail/a_id/8652/~/uninstall-and-reinstall-realplayer-for-mac-os-x Uninstalling RealPlayer on Mac]
{/for}
{for win,mac}
= Downgrade Flash =
If the previous steps did not resolve your issue or Flash is constantly crashing, you should uninstall Flash 11.3 and downgrade to Flash 10.3 or 11.2. You can find steps for downgrading Flash in: [[Flash 11.3 crashes]]
{/for}
[[Template:ShareArticle|link=http://mzl.la/LA0mpi]]
Firefox users with Flash 11.3 and RealPlayer installed have reported that Flash videos or games on sites like Facebook or YouTube may appear, black, white or grey and never play. '''This can be fixed by updating to the latest version of RealPlayer. '''
{for linux}
{note}'''Note:''' This article only applies to Windows and Mac.{/note}
{/for}
__TOC__
=Solution 1: If you have RealPlayer installed - update it=
#Download the latest version of RealPlayer from real.com
#Double-click the installer application that you downloaded and follow the instructions.
#*For details, see [https://real.custhelp.com/app/answers/detail/a_id/8878/kw/install%20realplayer/p/9 Download and install RealPlayer] in the RealPlayer knowledge base.
=Solution 2: Downgrade Flash =
If updating RealPlayer did not resolve the issue or Flash is constantly crashing, you should uninstall Flash 11.3 and downgrade to Flash 10.3 or 11.2. You can find steps for downgrading Flash in: [[Flash 11.3 crashes]]
[[Template:ShareArticle|link=http://mzl.la/LA0mpi]]