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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Downloaded FF 20.0 but it won't open. Says "mounting failed" or "not recognized" or "couldn't open".

  • 4 wótegrona
  • 3 maju toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót Nathan Suchy

Lori782
Lori782
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Tried downloading Firefox 20.0 but the dmg won't open. Used Safari 5.0.5 on my Macbook running OSX 10.6.8.

Any ideas or should I try downloading a previous version of FF?

Many thanks!

Lori

Tried downloading Firefox 20.0 but the dmg won't open. Used Safari 5.0.5 on my Macbook running OSX 10.6.8. Any ideas or should I try downloading a previous version of FF? Many thanks! Lori

Wubrane rozwězanje

Please delete the file and redownload it. This sounds like a corupted download to me. If that does not work please reply and I will see what I can do :)

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (4)

the-edmeister
the-edmeister
  • Moderator
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https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac

Nathan Suchy
Nathan Suchy
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Wubrane rozwězanje

Please delete the file and redownload it. This sounds like a corupted download to me. If that does not work please reply and I will see what I can do :)

Lori782
Lori782 Pšašaŕ
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Thank you both for your prompt replies!

the-edmeister, I tried your suggestion but didn't get an "Eject Firefox" option from the menu. I never was able to open it.

I then figured that perhaps nathansuchy was on the right track and that the download was corrupted. I did a fresh download of FF 20 this morning and this time it was successful.

Thanks again to you both for taking the time to help me!

Regards,

Lori

Nathan Suchy
Nathan Suchy
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Your welcome and thanks for using Mozilla Firefox :)