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Firefox 7 with MS Office Outlook 2003 Crashes

Tecknomage
Tecknomage
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On WinXP SP3

At home I run Firefox 7 but do NOT use MS Office. Firefox 7 runs with no problems.

At work we use MS Office 2003. After several tests I found out running Firefox 7, with Outlook 2003 open, Firefox hangs or crashes when opening another tab from links in almost any site.

When I reinstalled Firefox 6 the problem goes away. I CAN run Outlook 2003 and Firefox 6 with out Firefox crashing.

So what's going on?

NOTE: This question is being posted from my home which uses Firefox 7, so the browser info is wrong for the stated problem.

On '''WinXP SP3''' At home I run '''Firefox 7''' but do NOT use MS Office. '''Firefox 7''' runs with no problems. At work we use '''MS Office 2003'''. After several tests I found out running '''Firefox 7''', with '''Outlook 2003''' open, Firefox hangs or crashes when opening another tab from links in almost any site. When I reinstalled '''Firefox 6''' the problem goes away. I CAN run '''Outlook 2003''' and '''Firefox 6''' with out Firefox crashing. So what's going on? ''' NOTE:''' This question is being posted from my home which uses Firefox 7, so the browser info is wrong for the stated problem.

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Wšykne wótegrona (3)

Swarnava Sengupta
Swarnava Sengupta
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Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

See also http://kb.mozillazine.org/Firefox_crashes

Tecknomage
Tecknomage Pšašaŕ
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Thanks, but it's not worth the trouble. I'll just stay with Firefox 6 at work.

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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You should always use Firefox 3.6.23 or 7.0.1 for security and stability issue, downgrading is not suggested..:|