Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox stops loading pages and hoses internet connection for all other apps

  • 2 wótegronje
  • 27 ma toś ten problem
  • 10 naglědow
  • Slědne wótegrono wót cor-el

AnonymousUser
AnonymousUser
more options

Running Firefox 3.6.3; XP sp3; FSecure Client Security 9 After using Firefox for a while - sometimes a few minutes, sometimes a few hours, it will stop loading pages. If I click on a link, nothing happens. The program still responds to key / mouse input, but refuses to load any new pages. Furthermore, it stops all internet connections from my machine, so that IE and Opera stop working. I think it also stops email, but I am not sure.

If I quit Firefox, the process is still running and I have to quit it manually from Task Manager. That solves the problem and internet connections are restored.

I have tried in safe mode, I have tried removing all extensions, I have tried deleting my profile and doing a clean re-install. It's driving me crazy. Any thoughts?

Running Firefox 3.6.3; XP sp3; FSecure Client Security 9 After using Firefox for a while - sometimes a few minutes, sometimes a few hours, it will stop loading pages. If I click on a link, nothing happens. The program still responds to key / mouse input, but refuses to load any new pages. Furthermore, it stops all internet connections from my machine, so that IE and Opera stop working. I think it also stops email, but I am not sure. If I quit Firefox, the process is still running and I have to quit it manually from Task Manager. That solves the problem and internet connections are restored. I have tried in safe mode, I have tried removing all extensions, I have tried deleting my profile and doing a clean re-install. It's driving me crazy. Any thoughts?

Wšykne wótegrona (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

AnonymousUser
AnonymousUser Pšašaŕ
more options

Hi - thanks for the response, but I have tried that. The firewall does not seem to make any difference. Any other suggestions?