Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Recover passwords after update to 89.0.2 Lockwise

  • 1 wótegrono
  • 1 ma toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót cor-el

POSSUM
POSSUM
more options

I have tried for two days to recover my passwords and logins to no avail. I read all of the articles and trouble shooting, Switched profiles, and looked for common problems. Talk of key3.db migration in version 67 but nothing newer. I am sure I have overlooked something but need some guidance and maybe a better step-by-step process.

I have tried for two days to recover my passwords and logins to no avail. I read all of the articles and trouble shooting, Switched profiles, and looked for common problems. Talk of key3.db migration in version 67 but nothing newer. I am sure I have overlooked something but need some guidance and maybe a better step-by-step process.

Wšykne wótegrona (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Current Firefox releases use key4.db for the key file and no longer can fallback to key3.db. The logins are stored in logins.json and Firefox creates logins-backup.json as a backup to undo the most recent change.

Do you still have a login.json file that shows login records if you open the file in a Firefox tab ?

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.