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photos from phone are not accepted by Yahoo

  • 3 wótegrona
  • 3 maju toś ten problem
  • 8 naglědow
  • Slědne wótegrono wót the-edmeister

Firinn
Firinn
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I've been successfully uploading photos from my cell phone to my yahoo account for years now. Upgraded to the latest version of Firefox recently. Today was the first time I've uploaded since then, and Yahoo now says "Attachments in this email may contain harmful content and cannot be downloaded". I tried to upload previous photos that had no problems, and get the same response. Therefore it must be a result of the Firefox upgrade. Support is hardly user friendly, I'm sure this is just a matter of a checkbox SOMEwhere. Hopefully someone can help me resolve this issue.

I've been successfully uploading photos from my cell phone to my yahoo account for years now. Upgraded to the latest version of Firefox recently. Today was the first time I've uploaded since then, and Yahoo now says "Attachments in this email may contain harmful content and cannot be downloaded". I tried to upload previous photos that had no problems, and get the same response. Therefore it must be a result of the Firefox upgrade. Support is hardly user friendly, I'm sure this is just a matter of a checkbox SOMEwhere. Hopefully someone can help me resolve this issue.

Wšykne wótegrona (3)

the-edmeister
the-edmeister
  • Moderator
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How does Desktop Firefox come into play with your problem?

I am guessing that you are sending those images to your email account at Yahoo!Mail directly from your phone. And it sounds like Yahoo won't allow access to those images files due to Yahoo thinking there's a problem with those image files, and Yahoo blocking those image files from being opened / displayed in the web browser you are using - Firefox - due to that perceived problem.

So, if there is a "checkbox" it would be in the Yahoo!Mail software, unless I misread what you posted or you left something out.

Firinn
Firinn Pšašaŕ
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You have not misread what I posted, and I left nothing out.

It appears to be one of those more complex techie things where one company "blames" another for the malfunction. I do know enough about Internet techie things to realize the solution is probably a very simple one, but no one knows where it is.

All I know is Yahoo Support says to check my Browser settings, and since my Browser (Firefox) was recently upgraded, that sounds fairly logical place to start.

Last night I did try using Chrome and got the same results, so It could very well be un-Browser-related; but I do have a Message in to Yahoo as well.

If you would, just ask around and maybe others have had this problem as well. THX for your prompt reply.

I had difficulty finding the exact information I need in Firefox self-support

the-edmeister
the-edmeister
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Seeing that Chrome is affected too, that would lead me to think that Yahoo was the cause.

Let's wait and see what other Yahoo!Mail users may have to say.