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Why bug "Firefox is already running but does not respond" remains user's responsibility ?

  • 5 Antworten
  • 51 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

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I'm very disappointed (and angry) by the fact that this bug has been dragged from one version to the next version for years already. Just google a bit and you will see that it is an ever going sad story.

Questions, complaints, how-to's etc... year after year, always for the same issue ! How many people have become frustrated like me ?

I'm sure not the only user to be redirected from one possible solution to another possible solution. If that does not work, try this and that... and so on. I went from one "solution" to the next, and wasted hours, just to bump into this recurring stupid message, over and over again.

So my question goes directly to the developers : Why do we (users) have to care about fixing a problem that in the first place should not even exist ? Why does this problem remains for years without cure ?

Sorry guys, it is not the responsibility of the users to try all sorts of tricks. Just fix this thing please. What is actually my problem ? Very simple answer : Firefox

I'm very disappointed (and angry) by the fact that this bug has been dragged from one version to the next version for years already. Just google a bit and you will see that it is an ever going sad story. Questions, complaints, how-to's etc... year after year, always for the same issue ! How many people have become frustrated like me ? I'm sure not the only user to be redirected from one possible solution to another possible solution. If that does not work, try this and that... and so on. I went from one "solution" to the next, and wasted hours, just to bump into this recurring stupid message, over and over again. So my question goes directly to the developers : Why do we (users) have to care about fixing a problem that in the first place should not even exist ? Why does this problem remains for years without cure ? Sorry guys, it is not the responsibility of the users to try all sorts of tricks. Just fix this thing please. What is actually my problem ? Very simple answer : Firefox

Alle Antworten (5)

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Do you get this error only after closing and restarting Firefox or always?

In case of the latter:

Do you still have a default profile and is the profile as you see in the profiles.ini file marked as "Default=1" still present?

Try to delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.

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Thank you. Only after closing and restarting Firefox

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  • Make sure that Firefox closes properly and that there isn't a hanging Firefox or plugin-container process left in the Task Manager.
  • Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
  • Try to wait a bit longer (30 seconds) to give Firefox more time to close properly.

See also:

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Thank you

File - Exit (followed by 30 sec waiting before launching new session) makes no difference. Still same error when launching Firefox.

Win xp => Task Manger always required to kill running firefox.exe.

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Did you check out the Hang KB articles that I mentioned above?

You can check for problems caused by extensions and plugins.