Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Email Inbox server login failed

  • 1 Antwort
  • 0 haben dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von david

Chris Syme
Chris Syme
more options

I have Thunderbird on my laptop and also on my desktop. I have had for years.

I have not experienced problems. I like Thunderbird.

However for 9 days now I can'r receive emails on my desktop even though, with the same settings I can on my laptop.

I have spoken at length with my broadband provider (Sky) and my business web hosting company (Ionos). Neither has been able to help. They both recommend contacting Thunderbird (ie Mozilla).

I am using the same email address and server password as I do on other devices including Sky Web mail on a browser, successfully. However it doesn't work with the Thunderbird desktop email client I have installed (which is also the most up to date).

Please help

I have Thunderbird on my laptop and also on my desktop. I have had for years. I have not experienced problems. I like Thunderbird. However for 9 days now I can'r receive emails on my desktop even though, with the same settings I can on my laptop. I have spoken at length with my broadband provider (Sky) and my business web hosting company (Ionos). Neither has been able to help. They both recommend contacting Thunderbird (ie Mozilla). I am using the same email address and server password as I do on other devices including Sky Web mail on a browser, successfully. However it doesn't work with the Thunderbird desktop email client I have installed (which is also the most up to date). Please help

Alle Antworten (1)

david
david
  • Top 10 Contributor
more options

Some possibilities would be such as: - do they both communicate with internet identically, such as through the same router? - do they have different antivirus products? the same addons?

I am not an network guru, but those are the kinds of interferences that can cause messages not to be received. Thunderbird is only a messenger.

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.