Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Firefox and Gmail

  • 1 Antwort
  • 0 haben dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von cor-el

Vincent Brousse de GERSIGNY
Vincent Brousse de GERSIGNY
more options

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

Alle Antworten (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gmail would normally store the read status on its servers and make this available to all devices that access this account.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.