Firefox not loading websites
Hello!
I have once again returned to get some help with a problem I've been encountering for a while now.
I've been using Firefox browser for years now with no problems. When I bought a new top end PC about a year ago I've started noticing that I have problems with browsing the internet. At first I ignored it, but the problem persisted to this day and now it started driving me nuts.
When I open a random new website, or a website I haven't visited in a while I get the error message "Hmm. We’re having trouble finding that site."
Then I have to refresh the page up to 10+ times, which is incredibly annoying, before it loads properly.
- my internet connection is stable, as I don't have this problem on my old PC (Windows 7, PC connected to internet with cable directly to modem) - I do not seem to have this issue with the Edge browser on new PC that came with Windows 10. I have not tried using Chrome or any other browsers - I use a Asus RT-AX55 Router, the connection to new PC is with cable. - I do not use any VPN
Some people have suggested that this could be an issue with the router's settings, but then why is the issue not present when using Edge?
Please help and advise what could I possibly do, because I have zero clue whatsoever...
Thank you kindly!
With respect,
-Jerry S.
Alle Antworten (4)
I'm able to pull up the site. see screenshot The error says that it can't find the site. Who are you using for DNS? Also, does the dns settings on your computer match what's set on your router? Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104
Geändert am von jonzn4SUSE
Try changing secure DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".
jonzn4SUSE said
https://mary-chainz.com/ I'm able to pull up the site. see screenshot The error says that it can't find the site. Who are you using for DNS? Also, does the dns settings on your computer match what's set on your router? Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104
This was just a random website I have experienced loading issues with and I took a picture of the error message.
I don't know what I'm using for DNS on my computer or on my Asus router. I have not changed any settings when I set it up. It's all factory default.
Also I did not try Firefox in Safe Mode.
zeroknight said
Try changing secure DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".
What even are these features and is it safe to change them? I don't really understand much about this, as this is all so confusing, I wish it was easier...
I just don't understand why RANDOM websites SOMETIMES don't load on first attempt. It's not like it's happening every time I browse the internet. But it does happen frequently enough that it's getting extremely annoying.
ALSO, I have connected a laptop with Windows 10 on the router via WiFi and it's experiencing the same issues. When I connect the same laptop to WiFi directly on modem, the issue disappears. Which makes me believe this problem has something to do with my router.