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why is "WebEx64 General Plugin Container" listed as "Unknown Plugin" when checking Plugin Status on my Mac? I also have "OpenH264 codec" . do I need both?

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  • Letzte Antwort von CrisBCT

CrisBCT
CrisBCT
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When I check my Plugin Status in Firefox ESR 38.4.0 on my Mac 10.6.8 , It says that WebEx64 General Plugin Container (v. 1.0)WebEx64 General Plugin Container Version 205 is Unknown. But why is it unknown since I think it was installed by Firefox?

But is this the same as OpenH264 codec which I also have. Do I need both?

If not how do I delete the one I don't want?

Thanks for all and any help.

When I check my Plugin Status in Firefox ESR 38.4.0 on my Mac 10.6.8 , It says that WebEx64 General Plugin Container (v. 1.0)WebEx64 General Plugin Container Version 205 is Unknown. But why is it unknown since I think it was installed by Firefox? But is this the same as OpenH264 codec which I also have. Do I need both? If not how do I delete the one I don't want? Thanks for all and any help.
Angefügte Screenshots

Geändert am von CrisBCT

Alle Antworten (2)

James
James
  • Top 25 Contributor
  • Moderator
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The OpenH264 is installed by Firefox, the WebEx64 is not. It is on system and Firefox is making use of it among other Plugins on your system

Type about:plugins in Location (address) bar to see what Plugins you have and where they are located on system.

You Plugins list image does not seem to load.

CrisBCT
CrisBCT Fragesteller
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Hi James, thanks for your help, it helps towards answering my query, but brings up more questions and what seems to be a problem with Firefox Addons Manager when it checks plugin status.

When I go Firefox > Tools > Addons > it brings up a different page headed Add-ons Manager. If I click Plugins on the left and then on "Check to see if your plugins are up to date", It bring up a page headed: Keep your Firefox heathy with a quick checkup - Mozilla.

This page lists WebEx64 under Unknown Plugins. But since it's NOT unknown, then this needs updating, and it also needs to report on its status...

Lastly, am I right in understanding from your response that I do need WebEx64 as well as OpenH264?

I appreciate your continued help. warm regards, Cris

ps Another attempt at the screenshot is attached...

Geändert am von CrisBCT