Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keeps freezing and not responding

  • 5 svar
  • 109 har dette problem
  • 2 visninger
  • Seneste svar af whizzed

more options

For the past few weeks my web browser keeps freezing up on me and i get the message on top of the browser saying not responding. I thought my computer was all cluttered with files or cookies. So I reinstalled my windows 7. In the process deleting everything on my computer. I thought this was going to fix the problem but no luck. It is still doing the same thing.

For the past few weeks my web browser keeps freezing up on me and i get the message on top of the browser saying not responding. I thought my computer was all cluttered with files or cookies. So I reinstalled my windows 7. In the process deleting everything on my computer. I thought this was going to fix the problem but no luck. It is still doing the same thing.

Alle svar (5)

more options

just install a previous version of firefox (ex. 24). & reply if the problem presist.!!!!

more options

Hello , please refer to this article

Firefox hangs or is not responding - How to fix

more options

It started happening to me when I updated Flashplayer. Not only did Firefox hang but sometimes it would also crash. I went into 'about:crashes' and checked the last 5 crash reports and every report said "plugin Shockwave Flash Version:11.9.900.117 Filename:NPSWF32_11_9_900_117.dll"

I uninstalled Firefox then reinstalled it and now it's working fine. Maybe it was an add-on that was upsetting Flashplayer. I now only install add-ons one at a time before testing them.

more options

I've read article after article it still shudders and shakes not responding, at one time you had a trouble shooter which I was trying to get but couldn't cause it was not responding