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When I click a button to open an online enrolment form, Firefox just reloads the same page.

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  • Seneste svar af cor-el

prawn1212
prawn1212
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I've tried clicking on this link to a allow you to enrol to vote in Australia on my mac, but everytime I do it it just reloads the page. I've been able to open it in chrome and on firefox on a pc and from that I can gather it seems to be one of those separate web apps but I don't have java installed on either of my computers so it's not a java applet. This has happened before with other links to similar styles of interactive web apps but the same thing happens, it just reloads the page with the link on it. I always just ended up doing them on a different computer or browser. I tried disabling all add-ons and allowed all pop ups but that didn't solve it. I couldn't find anyone with similar problems when I searched.

I've tried clicking on this link to a allow you to enrol to vote in Australia on my mac, but everytime I do it it just reloads the page. I've been able to open it in chrome and on firefox on a pc and from that I can gather it seems to be one of those separate web apps but I don't have java installed on either of my computers so it's not a java applet. This has happened before with other links to similar styles of interactive web apps but the same thing happens, it just reloads the page with the link on it. I always just ended up doing them on a different computer or browser. I tried disabling all add-ons and allowed all pop ups but that didn't solve it. I couldn't find anyone with similar problems when I searched.

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cor-el
cor-el
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You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.