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I changed 3 laptop,running windows but often when try to open websites like my bank,firefox crash result in blue screen.I believe is windows itself who annoy ?

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  • Seneste svar af kobe

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Problem signature:

 Problem Event Name:	BlueScreen
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033

Additional information about the problem:

 BCCode:	d1
 BCP1:	000000000000001C
 BCP2:	0000000000000002
 BCP3:	0000000000000001
 BCP4:	FFFFF88001D1587E
 OS Version:	6_1_7601
 Service Pack:	1_0
 Product:	768_1
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: d1 BCP1: 000000000000001C BCP2: 0000000000000002 BCP3: 0000000000000001 BCP4: FFFFF88001D1587E OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1

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I would check that the plugins installed are the correct, latest version. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Also, see if the Safe Mode determine the cause of the problem..

Ændret af smo den

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You should also try Windows safe mode and see if its a driver problem.