Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

windows XP; rec'd std windows explorer window urging update to FF 21 w/link + buttons. not the usual style notice, so didn't click. is it legit?

  • 2 svar
  • 4 har dette problem
  • 2 visninger
  • Seneste svar af mc22co656

more options

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

Valgt løsning

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

Læs dette svar i sammenhæng 👍 2

Alle svar (2)

more options

Valgt løsning

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

more options

Thanks...followed your suggested method for updating to 21...and will grab a screenshot to submit for a sanity check if I get a notice that doesn't look familiar next time...meanwhile, tnx again for quick response!