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H E L P!!! Firefox crashes when I try to open..even in safe mode.Have sent several reports to Firefox,(which they said they would read report and FIX problem),but nothing has been done.This has been going on for 4 days.H E L P ! ! !

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When I click on Firefox Icon to open browser a window opens that says..Firefox has had a problem and has crashed.It says a report will be sent to Mozilla and problem will be fixed when Firefox is closed,(It never opened),I click on close Firefox and it says a report is being sent.Then a few seconds later it says...Report successfully sent and closes.It also asked if I want Mozilla to contact me about this report,I checked yes and have recieved nothing.I WANT MY FIREFOX..This has been going on for since Nov.30th.

When I click on Firefox Icon to open browser a window opens that says..Firefox has had a problem and has crashed.It says a report will be sent to Mozilla and problem will be fixed when Firefox is closed,(It never opened),I click on close Firefox and it says a report is being sent.Then a few seconds later it says...Report successfully sent and closes.It also asked if I want Mozilla to contact me about this report,I checked yes and have recieved nothing.I WANT MY FIREFOX..This has been going on for since Nov.30th.

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:


Firefox 8