Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox software update (to version 3.6.7) hangs

more options

I am running FF v3.6.3. Once in a while I run manual update (Help > Check Updates) and today it showed that there is available v3.6.7. However, upon initiating the download and upgrade, the "Software update" pane is presented, with a progress bar working all the time and text "Connecting to the update server ..." - and stays that way for hours.

I have seen the same message couple of days ago on another machine, but have not given it much though.


Operating system

winxp sp3

I am running FF v3.6.3. Once in a while I run manual update (Help > Check Updates) and today it showed that there is available v3.6.7. However, upon initiating the download and upgrade, the "Software update" pane is presented, with a progress bar working all the time and text "Connecting to the update server ..." - and stays that way for hours. I have seen the same message couple of days ago on another machine, but have not given it much though. == Operating system == winxp sp3

Alle svar (2)

more options

I am on Windows Vista there was an update yesterday today is hangs on startup. Please help.

more options

Yep, same thing for me.. my download manager uses heavy js and FF 3.6.7 totally freezes, after I close the 3rd party download manager, FF then is back to normal.