Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Disabling message deletion from the IMAP server and recovering mail

  • 2 svar
  • 0 har dette problem
  • 1 visning
  • Seneste svar af Mon5

Mon5
Mon5
more options

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhere in Thunderbird how to turn it off so that the program doesn't delete messages from the server. Someone suggested that you should turn off "the selected folder will be available in offline mode" in the Synchronization tab. I did it, but it didn't help and I turned it on again. Now I don't have my messages anywhere, neither on my computer nor on the server. Rescue news from ten years - where are they????

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhere in Thunderbird how to turn it off so that the program doesn't delete messages from the server. Someone suggested that you should turn off "the selected folder will be available in offline mode" in the Synchronization tab. I did it, but it didn't help and I turned it on again. Now I don't have my messages anywhere, neither on my computer nor on the server. Rescue news from ten years - where are they????
Vedhæftede skærmbilleder

Valgt løsning

If you account is truly IMAP then synchronizing your mail locally should not in any way affect the copies on the server (if you accidentally set it up as POP, that may remove mails.) that is the whole point of IMAP to have syncronised copies of server mail on multiple devices.

Læs dette svar i sammenhæng 👍 1

Alle svar (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

If you account is truly IMAP then synchronizing your mail locally should not in any way affect the copies on the server (if you accidentally set it up as POP, that may remove mails.) that is the whole point of IMAP to have syncronised copies of server mail on multiple devices.

Nyttig?

Mon5
Mon5 Spørgsmålsstiller
more options

Yes, you are right, I set the protocol in Outlook as POP for a while and it had to delete all emails from the server. I know that these emails are in the "Thunderbird" mailbox, the "INBOX" folder has 2GB of memory, but "Thunderbird" does not display them. Probably because I changed the "the selected folder will be available in offline mode" setting for a while and they were probably marked as invisible?

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.