Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

update has lost all my folders and all older message bodies are missing

  • 1 svar
  • 1 har dette problem
  • 9 visninger
  • Seneste svar af chris439

chris439
chris439
more options

An update to Thunderbird has somehow removed all my inbox sub folders and all remaining messages in my inbox are blank, ie. there is no message body showing for any of my messages.

I tried right button clicking on one of my account's inbox folders and going to properties, repair folder and all my inbox messages for that account prior to about a week ago were removed.

My profile folder still shows as being approx 13Gb in size so hopefully everything is still there. Somehow everything seems to be pretty messed up. About Thunderbird shows I'm running 115.5.2 with a button below to update to 115.6.1.

Does anyone have a suggestion on how to fix this?

An update to Thunderbird has somehow removed all my inbox sub folders and all remaining messages in my inbox are blank, ie. there is no message body showing for any of my messages. I tried right button clicking on one of my account's inbox folders and going to properties, repair folder and all my inbox messages for that account prior to about a week ago were removed. My profile folder still shows as being approx 13Gb in size so hopefully everything is still there. Somehow everything seems to be pretty messed up. About Thunderbird shows I'm running 115.5.2 with a button below to update to 115.6.1. Does anyone have a suggestion on how to fix this?

Alle svar (1)

chris439
chris439 Spørgsmålsstiller
more options

If it helps any with a diagnosis, my signature text and image attachment is also missing after the update.

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.