Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Sign in and subscription confirmation

  • 1 svar
  • 1 har dette problem
  • 12 visninger
  • Seneste svar af James

dan0850
dan0850
more options

After installing and signing in, I get a message that says, "Sign-in Successful" but I also get a never ending spinning message that says "waiting for sign in and subscription confirmation," and the VPN does not work. I'm operating a MacBook Pro with the latest operating system.

After installing and signing in, I get a message that says, "Sign-in Successful" but I also get a never ending spinning message that says "waiting for sign in and subscription confirmation," and the VPN does not work. I'm operating a MacBook Pro with the latest operating system.

Alle svar (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

Are you referring to Mozilla VPN or to Firefox Private Network ?

If either then please file a support ticket for which product you asking for help on.

Mozilla VPN: https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

Firefox Private Network: https://support.mozilla.org/en-US/questions/new/firefox-private-network/form


This section is for support of desktop Firefox (for Windows, macOS, and Linux) www.mozilla.org/firefox/all/

Ændret af James den