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Firefox seems to load pages normally, but when connected to Mozilla VPN, Firefox cannot load any web page.

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Under normal circumstances Firefox appears to load web pages fine. As soon as I turn on Mozilla VPN and try to reload a browser tab I already have open, it behaves as though I am not connected to the internet. Other browsers do not experience this issue. Even after disconnecting from the VPN, Firefox only regains the ability to load web pages after restarting it.

I have tried using a private window with no add ons and there was no change. I have also tried refreshing Firefox. That does initially fix the issue but as soon as I close Firefox after refreshing, the issue returns. I would prefer if I didn't need to refresh Firefox every time I want to use Mozilla's VPN.

Under normal circumstances Firefox appears to load web pages fine. As soon as I turn on Mozilla VPN and try to reload a browser tab I already have open, it behaves as though I am not connected to the internet. Other browsers do not experience this issue. Even after disconnecting from the VPN, Firefox only regains the ability to load web pages after restarting it. I have tried using a private window with no add ons and there was no change. I have also tried refreshing Firefox. That does initially fix the issue but as soon as I close Firefox after refreshing, the issue returns. I would prefer if I didn't need to refresh Firefox every time I want to use Mozilla's VPN.