Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ebay fails to load correctly

  • 16 svar
  • 1 har dette problem
  • 37 visninger
  • Seneste svar af cor-el

more options

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - there are no images, only various numbered headings, and highlighted links.( I have taken a screenshot, but don't know how to save it in a format that can be loaded on to this page!). It has only been a problem for a few days. What to do??

Alle svar (16)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Nyttig?

more options

I'm afraid that didn't help. I attach a screenshot of what I see

Nyttig?

more options

Click on the lock icon in the URL bar and examine the certificate of this page.

Nyttig?

more options

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.

Nyttig?

more options

Thanks for the suggestions - they didn't fix it, but it has now fixed itself with a windows update!

Nyttig?

more options

Good to hear. Well done.

Nyttig?

more options

Oh no - the problem reappeared. However I tried the CTRL shift R mentioned above, and it fixed it. I hope this isn't a recurring problem.

Nyttig?

more options

Oh dear, it now seems to be a permanent problem. Ctrl shift R doesn't appear to do anything. Ebay still works fine on the microsoft Edge. What next?

Nyttig?

more options

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings

Nyttig?

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

Nyttig?

more options

I'm afraid that didn't work either

Nyttig?

more options

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

Nyttig?

more options

That didn't help sadly. Now a new thing has happened! The ebay site loaded ok just now for the first time when I entered it manually, but if I try to laod using a link from elsewhere eg an email, it seems to be broken!

Nyttig?

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Nyttig?

more options
Thank You,

cor-el said

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection.

Disabling helps. To be more specific, even setting the content blocking from "Strict" to "Standard" helps solving this. Now, I'd like to make this setting site-specific. Any ideas how to achieve that?

Ændret af firefoxsync.domain.gauner den

Nyttig?

more options

You can click the shield on the location bar with the strict list and check what eBay servers are blocked. Then you can create a cookie allow exception for these domain to see if that works.

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.