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Missing messages after migration

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  • Seneste svar af sfhowes

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I have migrated messages from one account to another. Some messages are missing. After I was done I removed the two accounts so now only the local folders are left. When I search, in the Message Filter view I see the missing messages. But when I click on 'Open email as list' it results in an empty list. Can anyone recommend a way to restore these messages into a functioning folder? The issue is the exist somewhere but they seem to be corrupted as I cannot find them in an actual folder anywhere, only in search results.

I have migrated messages from one account to another. Some messages are missing. After I was done I removed the two accounts so now only the local folders are left. When I search, in the Message Filter view I see the missing messages. But when I click on 'Open email as list' it results in an empty list. Can anyone recommend a way to restore these messages into a functioning folder? The issue is the exist somewhere but they seem to be corrupted as I cannot find them in an actual folder anywhere, only in search results.
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If the missing messages were in the accounts you removed, they may still show up in Global Search until the database is rebuilt:

https://support.mozilla.org/en-US/kb/rebuilding-global-database