Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost my full profile (add-ons, bookmarks) when updating

  • 2 svar
  • 2 har dette problem
  • 7 visninger
  • Seneste svar af cor-el

more options

I did the latest update of Firefox on 2019-06-04 and I got a strange message about safe mode. After ignoring this message (which was really not clear to me), I discovered that my entire Firefox profile was gone: all my bookmarks, add-ons and other preferences are gone.

I did the latest update of Firefox on 2019-06-04 and I got a strange message about safe mode. After ignoring this message (which was really not clear to me), I discovered that my entire Firefox profile was gone: all my bookmarks, add-ons and other preferences are gone.

Alle svar (2)

more options
more options