Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot remove bookmarks, tried all help topics

  • 3 svar
  • 3 har dette problem
  • 13 visninger
  • Seneste svar af saraw1

more options

Hello;

At my wits end. these bookmarks (circled) are like dead bookmarks, can't click on them. Tried all help in getting rid of them. Any ideas on how to delete them?

THANKS in advance.

Hello; At my wits end. these bookmarks (circled) are like dead bookmarks, can't click on them. Tried all help in getting rid of them. Any ideas on how to delete them? THANKS in advance.

Valgt løsning

If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

more options

Let's start with, [v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Valgt løsning

If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

couldn't post output from the "verify integrity" task in re: the "places" database