Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Outlook emails taking numerous attempts to send

  • 3 svar
  • 1 har dette problem
  • 30 visninger
  • Seneste svar af FredMcD

acceber
acceber
more options

Ever since Outlook updated to "beta" I am having issues when using Firefox. It seems to work fine in Chrome but I prefer using Firefox so don't wish to switch. The main issue is that emails repeatedly don't send and can take up to 14 attempts before they go through. ("messsage can't be delivered, please try again" type message). When replying the original email often does not display. When I delete an email, it jumps back into my inbox. If I mark something as read, it remains unread and my unread amount does not change. I have contacted Outlook via facebook, email and support and they have basically washed their hands of the problem and said it is Firefox. I have history, cache and cookies cleared every time I close the browser. My parents are also experiencing the same issue (Windows 10, Firefox and Outlook - I run Windows 7). I am not a technical expert so since clearing the cache and cookies has not worked, I am at a loss. I just want this to be fixed ASAP as it is frustrating to not be able to send emails.

Ever since Outlook updated to "beta" I am having issues when using Firefox. It seems to work fine in Chrome but I prefer using Firefox so don't wish to switch. The main issue is that emails repeatedly don't send and can take up to 14 attempts before they go through. ("messsage can't be delivered, please try again" type message). When replying the original email often does not display. When I delete an email, it jumps back into my inbox. If I mark something as read, it remains unread and my unread amount does not change. I have contacted Outlook via facebook, email and support and they have basically washed their hands of the problem and said it is Firefox. I have history, cache and cookies cleared every time I close the browser. My parents are also experiencing the same issue (Windows 10, Firefox and Outlook - I run Windows 7). I am not a technical expert so since clearing the cache and cookies has not worked, I am at a loss. I just want this to be fixed ASAP as it is frustrating to not be able to send emails.

Alle svar (3)

acceber
acceber Spørgsmålsstiller
more options

Not getting anywhere trying to get help from Outlook who blame Firefox. Can't seem to get any assistance from Firefox. Where is best to get this help so the issue can be sorted. Just tried to delete 8 emails, gave up after 5 attempts of them just jumping back into my inbox. I like using Firefox but may be forced to switch to Chrome as Firefox has these glitches

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 32.0.0.101

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

I think that you can turn off the beta part on the site. Note: I use Thunderbird. Works better for me.