Got a Windows 10 laptop. Some .exe downloads (TomTom, Ccleaner) cannot be installed and give a message "failed" of "mislukt" in Dutch. Pls. Help
Impossible to download some .exe files (Tomtom, Ccleaner etc.) on my new laptop windows 10. I always get a message download failed of in Dutch "mislukt". I didn't have this problem on my 10 years old Vista laptop. Pls. Help
Alle svar (2)
This might be be best asked in a Window Forum that deals with O/S software install issues. FF is just a Browser end user help forum for FF problems. If not how are you downloading the files and from where?
Ændret af WestEnd den
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
https://www.malwarebytes.com/ - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
https://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
https://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
https://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
https://support.kaspersky.com/viruses/disinfection/5350