Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I have my correct full account on my FireFox android app, passwords and bookmarks I can not login on Firefox on my laptop. I reset my password several times but

  • 2 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af MoFiSi

MoFiSi
MoFiSi
more options

I thought I was getting Customer Support. I might lose all my information but I have a chance to save it. I hope someone from Firefox would please contact me.

I have my correct full account on my FireFox android app, passwords and bookmarks I can not login on Firefox on my laptop. I reset my password several times but my bookmarks and saved login info isn't there. I am afraid to sync my mobile account thinking I might lose my info.

I thought I was getting Customer Support. I might lose all my information but I have a chance to save it. I hope someone from Firefox would please contact me. I have my correct full account on my FireFox android app, passwords and bookmarks I can not login on Firefox on my laptop. I reset my password several times but my bookmarks and saved login info isn't there. I am afraid to sync my mobile account thinking I might lose my info.

Valgt løsning

HI, that is possible. Sync does not take the place of doing a backup :

Please ignore everything in this article accept the bottom where it says create a bugzilla account and to do the other link to contact the SUpervisor. https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq Explain issue, and link to this page. And ignore everything else on the page. Some one will contact you with in a day or so.

Please let us know if this solved your issue or if need further assistance.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

Shadow110
Shadow110
more options

Valgt løsning

HI, that is possible. Sync does not take the place of doing a backup :

Please ignore everything in this article accept the bottom where it says create a bugzilla account and to do the other link to contact the SUpervisor. https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq Explain issue, and link to this page. And ignore everything else on the page. Some one will contact you with in a day or so.

Please let us know if this solved your issue or if need further assistance.

MoFiSi
MoFiSi Spørgsmålsstiller
more options

Hi,

I could't not say thanks so Thank you and anyone else that deserves it, like Mozilla but that is all that I want to say. I haven't lost anything yet.

I just have to figure out how to export or back up in a non traditional wau. Thanks again please close this because I really don;t want to be helped any longer.