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Firefox hacked?

  • 3 svar
  • 1 har dette problem
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  • Seneste svar af FredMcD

k9aga
k9aga
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Hi, I was trying stupidly to use a website to convert songs from youtube and I think it hacked my firefox. Im unable to use it. Whenever I switch it on it goes to website named mybrowserepeair, asking me for username and password abd asks me to click the button " install now", says its for an update for firefox 48.0 but it looks so weird and its seems like its not original firefox. I cant open any website, and i dont have any other browser unfortunately. Please advice.

Hi, I was trying stupidly to use a website to convert songs from youtube and I think it hacked my firefox. Im unable to use it. Whenever I switch it on it goes to website named mybrowserepeair, asking me for username and password abd asks me to click the button " install now", says its for an update for firefox 48.0 but it looks so weird and its seems like its not original firefox. I cant open any website, and i dont have any other browser unfortunately. Please advice.

Alle svar (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

The website you are being directed to looks like a fake update site. You can read more about these here I found a fake Firefox update.

This article will help to resolve issues in Firefox caused by malware.

FredMcD
FredMcD
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. Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

FredMcD
FredMcD
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Another way out of the trap is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.