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Websites Flag Firefox as very old version

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I keep getting notifications from certain web sites that my Firefox is an old, out of date version. Finally, the CarMax website gave me the same message, noting that my version was 32. I have 47.0.1. I’ve had similar (but less helpful) such messages on Facebook and YouTube.

When I deactivate all of my plug-ins, the message goes away on CarMax but still appears in YouTube and Facebook. YouTube note:

“Oops, your web browser is no longer supported. YouTube works with a wide range of browsers. However, if you'd like to use many of our latest and greatest features, please upgrade to a modern, fully supported browser.

Find the latest versions of our supported browsers below.

This message is based on the the user agent string reported by your browser. Any extensions and plugins you have installed might modify the user agent string. We received:

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114) Gecko/20100101 Firefox/32.0,gzip(gfe) "

I'm using Win10 on a late model Alienware desktop.

Thoughts? And can anyone tell me what this information from YouTube means?

Thanks.

I keep getting notifications from certain web sites that my Firefox is an old, out of date version. Finally, the CarMax website gave me the same message, noting that my version was 32. I have 47.0.1. I’ve had similar (but less helpful) such messages on Facebook and YouTube. When I deactivate all of my plug-ins, the message goes away on CarMax but still appears in YouTube and Facebook. YouTube note: “Oops, your web browser is no longer supported. YouTube works with a wide range of browsers. However, if you'd like to use many of our latest and greatest features, please upgrade to a modern, fully supported browser. Find the latest versions of our supported browsers below. This message is based on the the user agent string reported by your browser. Any extensions and plugins you have installed might modify the user agent string. We received: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114) Gecko/20100101 Firefox/32.0,gzip(gfe) " I'm using Win10 on a late model Alienware desktop. Thoughts? And can anyone tell me what this information from YouTube means? Thanks.
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Valgt løsning

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 32. probably some sort of toolbar or adware has overwritten it.

please refer to this article in order to reset the user-agent settings in firefox: Websites say that Firefox is outdated or incompatible even though it's the latest version

afterwards please also run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well. Troubleshoot Firefox issues caused by malware

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Yderligere systemdetaljer

Installerede plugins

  • Creative Cloud Desktop Plugin.v_3_0_0_0
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  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
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  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 23.0 r0
  • VLC media player Web Plugin

Program

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114; WUID=16050eb2ed773b0ffff0c635fd7e2b58; WTB=114) Gecko/20100101 Firefox/32.0

Yderligere information

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philipp
  • Top 25 Contributor
  • Moderator
5315 løsninger 23470 svar

Valgt løsning

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 32. probably some sort of toolbar or adware has overwritten it.

please refer to this article in order to reset the user-agent settings in firefox: Websites say that Firefox is outdated or incompatible even though it's the latest version

afterwards please also run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well. Troubleshoot Firefox issues caused by malware

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 32. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: [[Websites say that Firefox is outdated or incompatible even though it's the latest version]] afterwards please also run a full scan of your system with different security tools like the [https://www.malwarebytes.org/antimalware/ free version of malwarebytes] and [https://toolslib.net/downloads/viewdownload/1-adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well. [[Troubleshoot Firefox issues caused by malware]]
jscher2000
  • Top 10 Contributor
8774 løsninger 71729 svar

"WTB" makes me think one of your toolbar-related extensions might be polluting your user agent. Do any of those start with a W?

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions are optional. If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Hopefully that will help prevent the problem from recurring in the future.

"WTB" makes me think one of your toolbar-related extensions might be polluting your user agent. Do any of those start with a W? You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either: * Ctrl+Shift+a (Mac: Command+Shift+a) * "3-bar" menu button (or Tools menu) > Add-ons In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions are optional. If in doubt, disable. Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step. Hopefully that will help prevent the problem from recurring in the future.

Nyttigt svar

Thanks to all. I solved it with the "Websites say that Firefox is outdated or incompatible even though it's the latest version" from philipp above. Weird.

Thanks to all. I solved it with the "Websites say that Firefox is outdated or incompatible even though it's the latest version" from philipp above. Weird.