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When Firefox is launched after rebooting PC, it loads two windows; one with my home page and another with advertisements. How to I get rid of the 2nd page?

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  • Seneste svar af FredMcD

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Mozilla Firefox version is 45.0

Mozilla Firefox version is 45.0

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Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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It is fixed now. Symantec caught and fixed it last night during my nightly scan. It was malware. Thanks for the help!!

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

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