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Scroll bar disappears when clicking on up or down since v32.0.0

  • 16 svar
  • 12 har dette problem
  • 6637 visninger
  • Seneste svar af cor-el

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The scroll bar disappears in the main window and also in scroll boxes when clicking on up and down.

Alle svar (16)

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This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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The above suggestion was tried but instead of Firefox starting in Safe-Mode, it started using Chrome and IE10 and I couldn't solve the issue.

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Could be this bug:

  • bug 1066934 - FF32: Skinned scrollbars thumb disappear upon scrolling a page at specific zoom percentage (different between FF themes)

Please do not comment in bug reports

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I once had that problem. Never did find out why.

One day, I decided to reset Firefox because of a different problem. After Firefox restarted, the scroll bars were normal again.

If you want to try this, backup your profile first.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

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Thank you for your suggestion to use FEBE. I did and backed up Firefox then did a reset and Firefox restored to its default setting and the scroll bar worked fine. Then I used FEBE to restore Firefox to my prior config- uration and it didn't work. I had to manually download and install my add-ons. The scroll bar still disappears when pressing on up and down. Firefox is still not restored to its original configuration. If you can offer another solution or correct what I have done, I'd sure appreciate it. By the way, there's an old Firefox data on my desktop in a folder. I don't know what to do with it or use it to put Firefox back to its original config. I'd still like to fix the disappearing scroll bar.

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Hmm. Reset Firefox fixed the issue, but restoring brought the problem back.

Its one of your settings, or an add-on.

Type about:addons<Enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox. If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.

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Note; Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

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Hi, it's the Appearance Themes: Walnut and Walnut2, both v2.0.28 latest. I'm running Firefox in the Default Theme v32.0.3 and the scroll bar stays. Curious though, I've never had a problem with Walnut2 until v32.0.0 of Firefox release. What to do now? Thanks so very kindly for your help.

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Great to here. Now please do two things. First, contact the home site of the theme. Explain what happened. Two; please flag your last post as Solved Problem to help others.

Happy Computing.

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Hi again, I can't find the e-mail address for the Author of the Walnut and Walnut2 Appearance Themes. Would you please help one more time?

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You can find the email address of the author (alfredkayser) on the Walnut2 page.

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Hi, no go with the link. On my desktop there's an icon entitled: Old Firefox Data; how do I restore it to Firefox? It contains all of my customizations and configurations. I'll continue to use the default appearance theme till I find the Author's e-mail address and let him know about the bug in the themes. I can't thank you enough for your help.

Someone else posted a link that will give me Alfred Kayser's e-mail address. I'll try it out.

Ændret af Maverick-SS den

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Valgt løsning

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Hi, thanks for the URLs. Alfred Kayser, the author of Walnut/2, e-mailed me and said that Mozilla broke Firefox v32.0.0 and it will be fixed in v33.0.0. Thank you kindly for all your help.

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That is likely the bug I posted above that affects Firefox 32 and is fixed in Firefox 33 and later.

  • Bug 1066934 - FF32: Skinned scrollbars thumb disappear upon scrolling a page at specific zoom percentage (different between FF themes)