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Firefox deleted everything on computer restart???

  • 3 odpovědi
  • 2 mají tento problém
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  • Poslední odpověď od Maggie Fero
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Maggie Fero
Maggie Fero

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

Zvolené řešení

Try reviewing the information in recover user data missing after Firefox update. It's likely that your data is still stored on your computer, but in a different profile.

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Všechny odpovědi (3)

t.r.ernst
t.r.ernst

Zvolené řešení

Try reviewing the information in recover user data missing after Firefox update. It's likely that your data is still stored on your computer, but in a different profile.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

I don't know whether it is explained in the above article, but the old profile folders and new profile folders are stored completely differently, so you do have to check both.

Maggie Fero
Maggie Fero Autor dotazu

@t.r.ernst got it: this update actually changed my default profile, and all of the profiles *except* the previous default profile were appearing in the new Profiles menu, so it didn't occur to me that there could be more, hidden profiles accessible only through the backend. Thank you!