Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

TB not showing all local folders after new TB installation on Win 11 and migration of profile from old Win 10 computer

  • Žádné odpovědi
  • 0 má tento problém
  • 4 zobrazení
more options

I used TB for many years on several computers. Last week, I had to reinstall TB on a Win 11 computer, and tried to migrate my TB profile from the Win 10 computer. However, this is an ongoing problem. After several attempts, I have a TB profile on the Win 11 computer that seems to look OK. However, when I open TB, not all the local folders appear in the TB Local folders menu. I read several discussions and guides from other TB users, and tried the suggested fixes. They did not solve the problem. The Local Folders exist in the profile in the Mail folder. When I open the Local Folders, I can see all my local folders that were copied from the TB profile on the Win 10 computers. These include .mozmsgs and .sbd folders. When scrolling down in the Local Folders, after the .mozmsgs and .sbd folders, I can see pairs of folder names w/o extensions (the open with notepad and contain text) and files with the same names but with .msf extensions.

So, theoretically, all the local folders should show up when opening TB. But they don't.

At this stage, I don't know what to do, and I would appreciate your help.

Thank you.

Ted

I used TB for many years on several computers. Last week, I had to reinstall TB on a Win 11 computer, and tried to migrate my TB profile from the Win 10 computer. However, this is an ongoing problem. After several attempts, I have a TB profile on the Win 11 computer that seems to look OK. However, when I open TB, not all the local folders appear in the TB Local folders menu. I read several discussions and guides from other TB users, and tried the suggested fixes. They did not solve the problem. The Local Folders exist in the profile in the Mail folder. When I open the Local Folders, I can see all my local folders that were copied from the TB profile on the Win 10 computers. These include .mozmsgs and .sbd folders. When scrolling down in the Local Folders, after the .mozmsgs and .sbd folders, I can see pairs of folder names w/o extensions (the open with notepad and contain text) and files with the same names but with .msf extensions. So, theoretically, all the local folders should show up when opening TB. But they don't. At this stage, I don't know what to do, and I would appreciate your help. Thank you. Ted

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte nový dotaz.