Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors.

  • 4 odpovědi
  • 2 mají tento problém
  • 67 zobrazení
  • Poslední odpověď od sfhowes

more options

I am using my University of Florida email (https://www.mail.ufl.edu/), IMAP. When I turn on Thunderbird and I send messages, everything is good for a few hours. After that, when I send an email I get this error every time:

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-XXXX@XXX.

How can this be solved? Only way to fix is closing Thunderbird or rebooting, then problem represents itself. But then I lose the sent emails.

Note: could the problem be that by Default Thunderbird saves emails in a different sent folder? Which is not ideal, because when I send from my phone or from the web things go in a different folder than when i send from Thunderbird. Should I tick off "others"? in the attached pic? How should I consolidate the 2 "sent" folder into one? Should I manually copy them? Or after I select "others", they consolidate themself. I dont wanna do a mess, can you please provide step by step instructions.

I am using my University of Florida email (https://www.mail.ufl.edu/), IMAP. When I turn on Thunderbird and I send messages, everything is good for a few hours. After that, when I send an email I get this error every time: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-XXXX@XXX. How can this be solved? Only way to fix is closing Thunderbird or rebooting, then problem represents itself. But then I lose the sent emails. Note: could the problem be that by Default Thunderbird saves emails in a different sent folder? Which is not ideal, because when I send from my phone or from the web things go in a different folder than when i send from Thunderbird. Should I tick off "others"? in the attached pic? How should I consolidate the 2 "sent" folder into one? Should I manually copy them? Or after I select "others", they consolidate themself. I dont wanna do a mess, can you please provide step by step instructions.
Přiložené obrázky

Všechny odpovědi (4)

more options

I suggest setting to whatever folder the phone is using and Thunderbird will do that. Then, mail from both will be in same folder. That's the normal approach.

Pomohla vám tato odpověď?

more options

UFL mail is built on MS servers, and such accounts automatically copy sent messages to the Sent folder. So, it's necessary to uncheck 'Place a copy in' in the Copies & Folders section of Account Settings (your picture). Also, the Sent folder should be subscribed (right-click the account in the Folder Pane, Subscribe...). See if that eliminates the error on sending.

https://it.clas.ufl.edu/kb/imap-thunderbird-configuration/

Pomohla vám tato odpověď?

more options

great thanks. So subscribing makes the "sent items" folder to appear, perfect! Now, which is the difference between unticking "Place a copy in" and ticking on "Place a copy in" and selecting "others" and select "sent items"? ChatGPT (see attached screenshot) says I should do the latter, but the answer above (@sfhowes) says I should do the former. Can we please clarify pros and cons of the two approaches?

Upravil uživatel venexiano dne

Pomohla vám tato odpověď?

more options

The AI answer applies to all mail providers except those that automatically copy sent messages, like gmail, outlook.com. AI doesn't mention that important distinction.

Pomohla vám tato odpověď?

Položit dotaz

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte nový dotaz.