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Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

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  • Poslední odpověď od Ansam

martasnike
martasnike

Hello,

I previously had a Firefox account with Sync enabled (bookmarks, history, etc.). After reinstalling my operating system, I signed in again, but none of my data (bookmarks, history) was restored.

At some point I signed out of the account, but I’m not sure if the data was deleted. I did not manually delete anything from the account.

Is there any way to recover the bookmarks and other synced data, assuming Sync was active in the past?

Thank you for your help.

Hello, I previously had a Firefox account with Sync enabled (bookmarks, history, etc.). After reinstalling my operating system, I signed in again, but none of my data (bookmarks, history) was restored. At some point I signed out of the account, but I’m not sure if the data was deleted. I did not manually delete anything from the account. Is there any way to recover the bookmarks and other synced data, assuming Sync was active in the past? Thank you for your help.

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Ansam
Ansam

Je to preto, že ste si vytvorili novú (prázdnu) zálohu a touto zálohou ste prepísali všetky pôvodné údaje. Obnoviť to nejde.