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Export to mobile QR code no show

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  • Poslední odpověď od david
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kelvin10
kelvin10

Trying to export my Thunderbird ver 128.9 to my mobile; I foolow the instructions and get to the page that says "Scan the QR code". But there is no QR code to scan! If I select the "Export" button, I get a request for a PIN code. I know nothing about a PIN code so I follow the "Forgot my PIN code" which tells me I should go to "Settings/Accounts/Sign in Options" There is no "Accounts" selection under the Settings menu.

Trying to export my Thunderbird ver 128.9 to my mobile; I foolow the instructions and get to the page that says "Scan the QR code". But there is no QR code to scan! If I select the "Export" button, I get a request for a PIN code. I know nothing about a PIN code so I follow the "Forgot my PIN code" which tells me I should go to "Settings/Accounts/Sign in Options" There is no "Accounts" selection under the Settings menu.

Zvolené řešení

The PIN is your signin password when starting Windows.

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Všechny odpovědi (4)

david
david
  • Top 10 Contributor

Zvolené řešení

The PIN is your signin password when starting Windows.

kelvin10
kelvin10 Autor dotazu

If only the "Help" page could have said that, instead of all this guff about"Settings/Accounts.." etc!

Wayne Mery
Wayne Mery
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  • Top 10 Contributor

kelvin10 said
If only the "Help" page could have said that, instead of all this guff about"Settings/Accounts.." etc!

Which help page/URL ?

david
david
  • Top 10 Contributor

I think it's this one: https://support.mozilla.org/en-US/kb/thunderbird-android-import#w_export-thunderbird-desktop-settings

I made a suggested addition that needs review.