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Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

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Can't send email

Thunderbird Řešení problémů
Matt odpověděl(a)
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When I try to send email I get this error message Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

When I try to send email I get this error message Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

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Matt
Matt
  • Top 25 Contributor

Are you another of those with an American ISP that has recently required users to have an Outgoing server(SMTP) for each address they send mail from, instead of sharing the same one for multiple email addresses.

Go to outgoing server(SMTP) in your account settings and ensure you have an entry for each address you with to send mails from. Then go to the corresponding incoming account and make sure the correct outgoing server is selected for the account.