Hello, Thanks for your message. I'm sorry to hear that you are having issues connecting to the internet. I'll like to get more details about the issue there is no internet only when the Mozilla VPN is connected ? I suggest resetting the app to try fixing the issue. To reset the VPN, please start by signing out of the Mozilla VPN. You can do this by clicking the gear icon at the top right of the application, and selecting ""Sign Out"" at the bottom of the options. Next, please uninstall the application, followed by reinstalling. We recommend using the most recent installation files, which can be downloaded from https://www.mozilla.org/en-US/products/vpn/. The sign out is an important step for the process due to deleting some files that otherwise don't get purged. If this still does not resolve the issue, please contact us again. Thierry