Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

• https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
• https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

• https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Sorry, did not solve my issue. I am 99 % sure I followed your instruction.

Still wants mw to Open or Save a PDF file when I am trying to Print a Google Document

Salke said

Sorry, did not solve my issue. I am 99 % sure I followed your instruction. Still wants mw to Open or Save a PDF file when I am trying to Print a Google Document

Hi  !

Would you please take a look at the Chosen Solution in this thread and see if it will work for you as well :

https://support.mozilla.org/en-US/questions/1143801

Hi

I tried but basically this is way over my head...

I open the Folder but how do I "Pause while Firefox finishes its cleanup" and were do I find the "mimeTypes.rdf"? Not in the Profile anyway.

I have uninstalled Acrobat Reader but does not help and I need it..

Sorry

Salke said

I open the Folder but how do I "Pause while Firefox finishes its cleanup"

My interpretation is : " Just wait a few secs .... "

and were do I find the "mimeTypes.rdf"? Not in the Profile anyway.

The current Firefox releases use 'handlers.json' and no longer use 'mimeTypes.rdf' - I should have realized (sorry ..... )

So I should:

1/ Open my Firefox profile folder 2/ In the first table on the page, click the "Show Folder" button. Opens my Profile in Windows Explorer. 3/ Leaving that window open, switch back to Firefox and Exit, 4/ Wait a few seconds while Firefox finishes its cleanup 5/ Rename handlers.json to something like handlers.old. 6/ Start Firefox back up, and it should build a new handlers.json file from the Windows registry and plugin data.

Ok?

Salke said

So I should: 1/ Open my Firefox profile folder 2/ In the first table on the page, click the "Show Folder" button. Opens my Profile in Windows Explorer. 3/ Leaving that window open, switch back to Firefox and Exit, 4/ Wait a few seconds while Firefox finishes its cleanup 5/ Rename handlers.json to something like handlers.old. 6/ Start Firefox back up, and it should build a new handlers.json file from the Windows registry and plugin data. Ok?

Sounds good to me - but remember : I'm only hoping that the solution that worked for somebody else over a year ago, will work for you as well.

Sorry it did not help. Firefox still sees a GDOC or GSHEET file as a PDF-file.

Salke said

Sorry it did not help. Firefox still sees a GDOC or GSHEET file as a PDF-file.

Bummer  !

Would you take a look at this (you'll have to scroll down some) :

https://support.google.com/docs/answer/143346

Does this help  ?

Does this by any chance look familiar  ?

https://forums.adobe.com/thread/2297434

Yes, seem to be the same problem. But it's still not solved...

And still a problem even after uninstalling Adobe Acrobat so I am not sure it is a Acrobat problem...

Salke said

And still a problem even after uninstalling Adobe Acrobat so I am not sure it is a Acrobat problem...

That's why I asked if it looked familiar - if uninstalling doesn't solve the problem, there's no point looking in that direction. Again : bummer  ! That Google Support link : no good either, eh  ? Quite frankly : I haven't a clue what the solution could be, but I'm sure that somebody else will come to your rescue ........ (fingers crossed)

Hi

No worries. It's an annoying problem not a show stopper.

Sorry, Google link is about the same work around as saving or open a pdf-file and the print

Thank you anyway, you did try. Thank you

Couldn't let it go just yet and came across many threads, all with the exact same problem - no solutions ......

Then I found this, but that probably won't be of much help either I'm afraid :

https://pointpark.libguides.com/c.php?g=18024&p=101483

Hi Happy112

It helped but the thing is, it seems to expected behavior in Firefox and Safari! Google has two versions of printing. One for Chrome and one for Firefox/Safari. I looked it up in Google Docs Help

I did not know that, sorry. But I use both Chrome (work) and Firefox (personal) and I print more in my work than personal so I thought they should behave the same. They do not.

Case closed. Thank you

Salke said

Google has two versions of printing. One for Chrome and one for Firefox/Safari.

Yes, exactly  ! Google doing what's best for Google ......

Case closed. Thank you

My pleasure, although : I haven't really 'solved' anything ......