Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více
Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.
Archivováno

I had to reinstall thunderbird and my emails are not there.

Thunderbird Jiné
Uživatel christ1 odpověděl před 10 roky
twilhow85
twilhow85

Hello, I had to do a refresh on my computer and it deleted all of the apps I had and told me I needed to reinstall. So when I reinstalled thunderbird, I noticed none of my emails are there. I work in customer service and they were all from clients so they are important. Can you assist me in getting them back? I also lost my entire address book!

Hello, I had to do a refresh on my computer and it deleted all of the apps I had and told me I needed to reinstall. So when I reinstalled thunderbird, I noticed none of my emails are there. I work in customer service and they were all from clients so they are important. Can you assist me in getting them back? I also lost my entire address book!

Upravil uživatel twilhow85 dne

Všechny odpovědi (1)

christ1
christ1
  • 25 největších přispěvatelů
  • Moderátor

You need to check whether your 'refresh' process did create a backup of your Thunderbird profile. You may ask in a Microsoft forum. If there is a backup we can go from there.