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having issues accessing yahoo mail

lacika626

I have a new HP laptop w/Windows 8.1. I downloaded Firefox and added Yahoo & Yahoo.Mail w/no problem. I needed to return the laptop to the service dept. to correct some issues and the technician cleaned the laptop to its original default settings. when I subsequently downloaded Firefox again I am unable to connect to my Yahoo.Mail. I have no problem accessing Yahoo.com When I attempt go to sign in to my account and try to view my mail, I get a security error message saying that I am accessing an untrusted website. additionally, the error message does not provide any solutions or exceptions to access my email. Please provide a solution or exception so that I can access my email via mozilla.

Thanks, Les

I have a new HP laptop w/Windows 8.1. I downloaded Firefox and added Yahoo & Yahoo.Mail w/no problem. I needed to return the laptop to the service dept. to correct some issues and the technician cleaned the laptop to its original default settings. when I subsequently downloaded Firefox again I am unable to connect to my Yahoo.Mail. I have no problem accessing Yahoo.com When I attempt go to sign in to my account and try to view my mail, I get a security error message saying that I am accessing an untrusted website. additionally, the error message does not provide any solutions or exceptions to access my email. Please provide a solution or exception so that I can access my email via mozilla. Thanks, Les

Všechny odpovědi (1)

hello Les, what kind of error code is shown on the untrusted connection page when you try to access yahoo.com?