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how to make sure no one is using our email but us

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od kenandleeann

kenandleeann
kenandleeann
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hello .we currently purchased our business from angie and rob ditzler ...we currently receive her emails and ours ...being that she used the same email we currently have for our business .how can we continue to use sales at stonycreekwhitetails dot com without anyone else being attached to our email . thank you so much leeann landis

hello .we currently purchased our business from angie and rob ditzler ...we currently receive her emails and ours ...being that she used the same email we currently have for our business .how can we continue to use sales at stonycreekwhitetails dot com without anyone else being attached to our email . thank you so much leeann landis

Upravil uživatel James dne

Zvolené řešení

You need to sort this out with the previous owners of the address and whoever provides it to you. It sounds as if the previous owner hasn't relinquished the email account. You can probably change its password to stop the previous owner from using the email account/address, but you can't stop people emailing to it. If the Ditzlers (Who are they? Why do you think we should know them?) have stopped using an address then it's up to them to notify their correspondents of a new address.

An email address is unique; it can only resolve to one account. If you think this address has been sold to you and the previous owners think it's still theirs, then you need to resolve that between you. You can't both use the same address and expect privacy.

Thunderbird is just an email client. It just fetches what arrives in your Inbox. It has no say in who owns an account.

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Všechny odpovědi (2)

Zenos
Zenos
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Zvolené řešení

You need to sort this out with the previous owners of the address and whoever provides it to you. It sounds as if the previous owner hasn't relinquished the email account. You can probably change its password to stop the previous owner from using the email account/address, but you can't stop people emailing to it. If the Ditzlers (Who are they? Why do you think we should know them?) have stopped using an address then it's up to them to notify their correspondents of a new address.

An email address is unique; it can only resolve to one account. If you think this address has been sold to you and the previous owners think it's still theirs, then you need to resolve that between you. You can't both use the same address and expect privacy.

Thunderbird is just an email client. It just fetches what arrives in your Inbox. It has no say in who owns an account.

kenandleeann
kenandleeann Autor dotazu
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ok thank you for your help