Showing questions for topic:

New sorting folders i.e. Work, Home etc

Did I dream seeing an ad for a new system for sorting incoming emails to what I would call folders, but I think it had sections like Work, Home, Family etc.? Can't find … (read more)

Did I dream seeing an ad for a new system for sorting incoming emails to what I would call folders, but I think it had sections like Work, Home, Family etc.? Can't find anything on it. I would love to be able to park stuff in separate folders without me actually doing it!

Open 1

not receiving all emails

For the last two weeks I have noticed a marked decrease in the number of emails I am receiving. This is on my X@scratchmitt.com account email provider Gandi. I have attem… (read more)

For the last two weeks I have noticed a marked decrease in the number of emails I am receiving. This is on my X@scratchmitt.com account email provider Gandi. I have attempted to contact Gandi but no response as yet. Is it possible the fault lies within my Thunderbird settings or installation?


(PII redacted by moderator)

Open 2

sent post do not appear in sent folder? HELP PRIORITY

I did a fresh install of win 11 25H2 a week ago and with it the latest TBIRD which I think was ~ver 151. It wouldn't send/receive messages when click "get messages". Went… (read more)

I did a fresh install of win 11 25H2 a week ago and with it the latest TBIRD which I think was ~ver 151.

It wouldn't send/receive messages when click "get messages". Went back to 150.0.2 and told it not to update.

get messages worked fine.

BUT Just discovered that things I send aren't being put into SENT folder. Are they being put anywhere? Upgraded to latest 152.0 get messages still works fine but no sent messages.

Guess I'll go back further till you get this fixed. THANKS!!!!! :)

HELP! :)

Solved 2

Auto-reply randomly activated and won't turn off?

This is a weird one, but as of a few days ago my email account has glitched and is sending an old auto-reply to every incoming email. I've ensured there's no auto-reply f… (read more)

This is a weird one, but as of a few days ago my email account has glitched and is sending an old auto-reply to every incoming email. I've ensured there's no auto-reply filter on my inbox at all, and have deleted all the templates, but for some reason it's still sending it to everyone.

Worse still it's now stuck in an auto-reply loop with the mailer daemon due to receiving a no-reply message, so my inbox is just filling up with endless 'Message Delivery Failure's!

I've also logged into the account via our hosting agent (123reg) and there are no auto-replies enabled there either.

Any help or advice very much appreciated!

Thanks, Kez

Open 1

I want to know how to create a rule in thunderbird to sort my emails to specific folders I've created

I have created folders that I want specific emails to be put in when they arrive. But I don't know where to create these rules. Creating the folders is easy but how do I… (read more)

I have created folders that I want specific emails to be put in when they arrive. But I don't know where to create these rules. Creating the folders is easy but how do I create a rule that tells Thunderbird which folder to put emails from specific people/businesses etc

Open 1

People do not receive my emails

People are not receiving my emails. I am receiving other peoples emails. I am using Linux Mint 22 and Thunderbird 140.11.1esr. If I send an email and look in the sent fo… (read more)

People are not receiving my emails. I am receiving other peoples emails. I am using Linux Mint 22 and Thunderbird 140.11.1esr. If I send an email and look in the sent folder, it shows that it has been sent. If I log into my Bell Webmail portal and check the sent folder there, it shows that the email has been sent. But no one gets my emails. If I send an email from my Bell Webmail portal, people receive that email. I have re-installed Thunderbird and allowed Thunderbird to autofil the incoming and outgoing server information after entering my user name and password. No change. I have contacted Bell my internet provider and they have told me that because I can send from the Webmail portal and not from my Desktop, it is a Thunderbird problem. It seems that this problem may have start just after Thunderbird received an update about 2-4 weeks ago. It has been around a month since the last time I had a back and forth email exchange. Searching the forum has been difficult to find an issue similar to mine. Any help would be appreciated. Robert

Open 4

I can't receive e-mails

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yester… (read more)

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yesterday an error now says error with acct. cray9@oh.rr.com. Another error occurred with the POP3mail server. The mailbox closes. Then a box comes up Thunder Bird crash reporter then I can put why and then restart my e-mail. It does try to load my e-mail then stops. And now my password box doesn't come up to put my password in. Last it says connection to mail.twc.com was reset then once again the mailbox closes. Please help, I have been a customer with Thunder Bird for years. Thank you!!

Open 7

Why is Thunderbird suddenly not receiving messages (I already checked my password settings)?

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try… (read more)

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

Open 34 63

Messages on Server

Even though I have Thunderbird configured to leave messages on the server after downloading it still deletes them from the server. Is this a bug in v146? New user. … (read more)

Even though I have Thunderbird configured to leave messages on the server after downloading it still deletes them from the server. Is this a bug in v146? New user.

Solved 14 1 135

Thunderbird cannot get my email.

I have a Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. For some reason, a window now pops up to Rogers.com and they want me to lo… (read more)

I have a Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. For some reason, a window now pops up to Rogers.com and they want me to log in there. This is not a Rogers email address and it is separate from Rogers. I had this issue before and this forum managed to get me back. My settings are correct. I have deleted the profile 5 times and added it back after a computer restart and still nothing.

Open 5

New MacBook, added ms 365 accounts, inbox not populating

Okay so I got the settings correct using the oauth2 setting, but inbox won't populate. I can send a test email from within Thunderbird but it's not receiving. I followed … (read more)

Okay so I got the settings correct using the oauth2 setting, but inbox won't populate. I can send a test email from within Thunderbird but it's not receiving. I followed gemini advice and still have not been able to resolve this issue

Open

Emails stay bold after they are opened

Why do I get unwelcome changes with thunderbird? For some time now emails do automatically open when thy down load. Today when I click on an email to open the Bold print… (read more)

Why do I get unwelcome changes with thunderbird? For some time now emails do automatically open when thy down load. Today when I click on an email to open the Bold print stays. So doesn't show as an already read. Like Thunderbird but may have to look else where if I have these annoying problems just pop up. Help................. John

Solved 8

thunderbird is not downloading emails from yahoo

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the … (read more)

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

Solved 6 1 37

Duplicate inboxes

Hi, bit of a strange ome. I have 4 email account in Thunderbird. One is my AOL account and one is my wifes AOL account. This morning my emails suddenly started appearing … (read more)

Hi, bit of a strange ome. I have 4 email account in Thunderbird. One is my AOL account and one is my wifes AOL account. This morning my emails suddenly started appearing in both my AOL account and my wifes AOL account while her emails don't appar at all. I've deleteing her account and setting it up again but the same thing happpens. I'm at a loss. Can you help?

Solved 3