latest update MISSING bookmarks!

Yesterday I got a prompt saying there was an update available for download. Today when restarting my laptop and opening Firefox ALL of my bookmarks are missing!!! My book… (read more)

Yesterday I got a prompt saying there was an update available for download. Today when restarting my laptop and opening Firefox ALL of my bookmarks are missing!!! My bookmark toolbar is also empty. Where did all of this important stuff go? Please help me restore this my information asap. I am freaking out!

Asked by Shanda Hoover 1 hour ago

Last reply by Paul 5 minutes ago

Don" have password any nore?

Sorry! 0 results found for ‘I do not recall my password for updating, what do I do.? For past 30+ years have been US Navy, no access to persona computer like I am now rea… (read more)

Sorry! 0 results found for ‘I do not recall my password for updating, what do I do.? For past 30+ years have been US Navy, no access to persona computer like I am now ready to update any of my home computer, forgot password for’ for ‘Firefox’

Asked by GARY 1 hour ago

Last reply by Paul 6 minutes ago

Windows: Two uninstall lists appear when you install an update

When I custom installed to a different path,I didn't have the service installed,and when I encountered an update,I manually updated and restarted Firefox Brower,and I saw… (read more)

When I custom installed to a different path,I didn't have the service installed,and when I encountered an update,I manually updated and restarted Firefox Brower,and I saw two uninstall lists in the control panel uninstall list.

Asked by H1e1 10 hours ago

Last reply by Agent virtuel 48 minutes ago

Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (read more)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Asked by Sandra 1 hour ago

Last reply by Paul 1 hour ago

Is there a way I can middle click bookmarks in my "other bookmarks" panel and have them open in new tabs?

Recently switched from Chrome and in Chrome I would open my "Other Bookmarks" folder and middle click a bunch of bookmarks which would open them up in a new tab without s… (read more)

Recently switched from Chrome and in Chrome I would open my "Other Bookmarks" folder and middle click a bunch of bookmarks which would open them up in a new tab without switching to that tab or closing the "Other bookmarks" folder.

Is there a way I can replicate this on Firefox? Because at the moment, middle clicking the bookmarks does nothing. This is not about the bookmarks bar at the top.

Asked by matthewbester 9 hours ago

Last reply by bitdecay 2 hours ago

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 1 week ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Bookmarks won't work

I used to use Firefox as my standard browser until this issue occurred some years ago. I can no longer add, edit, or see any bookmarks I previously had. When I start the … (read more)

I used to use Firefox as my standard browser until this issue occurred some years ago. I can no longer add, edit, or see any bookmarks I previously had. When I start the browser, I'm met with an error message (see below), which then sends me to the site in the image below. The title roughly translates to: "The System for Bookmarks and Browser History is Non-Functional". I've tried following these steps in the past with no change regarding this issue, and I've had to switch back to Chrome. I've also tried uninstalling and reinstalling Firefox, but the issue persists.

Has anyone else encountered this?

Asked by meguilmon 6 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

[AI] Disable permanently on Windows 11 for all users/profiles

Please I want to remove Ai from Firefox Mozila permanently on Windows 11 for all users/profiles: I tried a lot of workarounds but they are unsuccessfully: I tried to cre… (read more)

Please I want to remove Ai from Firefox Mozila permanently on Windows 11 for all users/profiles:

I tried a lot of workarounds but they are unsuccessfully: I tried to create extensions (Hide Gemini, AI Google Overview), but they do not work for all users; only profile-based extensions are supported. I tried to use preferences using internal settings on Firefox, but it does not apply to all users. I tried using a script on PowerShell for all users merging internal preferences, but it does not work I copied the local and roaming settings from Firefox to the Default profile, but it was unsuccessful.

I also tried to remove "All" from the search page, but I moved the seach to go to the tab "Web" only.

Reference: https://gist.github.com/gene1wood/0bd4250ffef9d57fd801d59f23433114 https://www.maketecheasier.com/disable-ai-models-firefox/ https://www.askvg.com/how-to-disable-and-remove-all-ai-features-in-mozilla-firefox/


Thank you for any help and feedbacks. --Rod

Asked by Rodrigo N M 3 weeks ago

Last reply by Agent virtuel 4 hours ago

Lost all my bookmarks, history and favs after Mozilla update

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manual… (read more)

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Asked by mateusz.saniewski 9 hours ago

Last reply by Paul 4 hours ago

Video and voice in Messenger

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the … (read more)

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the icons, I get a message that video calling etc is not supported. i had no trouble on my other computer but am not sure how to activate the video and voice options. Can you please help me solve this issue. Thank you

Asked by Brenda Murchison 4 months ago

Last reply by merryrosscanones 5 hours ago

Firefox previous data retrieval

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my … (read more)

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Asked by Fei Shi 11 hours ago

Last reply by jonzn4SUSE 7 hours ago