Online shopping in UK fails with access denied

For clarity, I am based in the UK trying to shop from the co-op supermarket which is based in the UK. I am getting an access denied message with shop.coop.co.uk, but no… (read more)

For clarity, I am based in the UK trying to shop from the co-op supermarket which is based in the UK.

I am getting an access denied message with shop.coop.co.uk, but not with any other UK online shopping site.

I have tried all the usual suggestions like reboot, clear cache, remove proxy, and I do not have VPN.

I have downloaded the html of the message, and taken a screenshot of it as shown below. Looking into the html, there are references to Incapsula, which may suggest where the problem lies?

This problem started when I had to change my Virgin Media hub from Super Hub 2 to Hub 4 around July last year.

One suggestion that is often made is to delete cookies. However it is not clear which cookies may be relevant.

Any ideas on how to identify the source of this issue will be most welcome.

Geoff

Asked by Geoff 2 days ago

Last reply by Paul 1 hour ago

Payment methods not working

I am using Firefox 146.0 (64 bit), canonical-002 - 1.0 on Kubuntu 24.04. The browser will not store credit card information. If I enter correct information into a Web si… (read more)

I am using Firefox 146.0 (64 bit), canonical-002 - 1.0 on Kubuntu 24.04.

The browser will not store credit card information. If I enter correct information into a Web site, Firefox correctly queries whether I want to save this information. Clicking "Save" closes the dialog but when I look at "Manage payment methods" in Settings nothing is saved. Attempts to enter the information at this point fail as well. Note that the check box "Save and autofill payment info" is set.

Asked by Tim Allman 7 hours ago

Last reply by Paul 2 hours ago

Lost Windows and Bookmarks after upgrade of Firefox

I tried updating Firefox and it failed me. At the end of the day of work I did an automatic update. I shutdown my computer and the next day Firefox worked intermittentl… (read more)

I tried updating Firefox and it failed me. At the end of the day of work I did an automatic update. I shutdown my computer and the next day Firefox worked intermittently as in it would load pages and some it wouldn't load. I thought it was my internet connection and verified in another browser. The internet connection was okay, it was a Firefox issue. Then I notice the Firefox icon was a generic icon. I'm now lost all my bookmarks, which I thought I had in Firefox sync and open windows / tabs. This is a bit frustration that Firefox failed like this and caused me to lose data.

Asked by Brian's Firefox Sync 7 hours ago

Last reply by luisrcsmachado 3 hours ago

suppression de toutes les donnees

je veux tout supprimer, que Firefox redemarre comme s'il n'avait jamais etait utiliser sur l'ordinateur. mot de passe, add-on, cookies, historique, ... plus rien ! … (read more)

je veux tout supprimer, que Firefox redemarre comme s'il n'avait jamais etait utiliser sur l'ordinateur. mot de passe, add-on, cookies, historique, ... plus rien !

actuellement, mon compte est deconnecte, mes adresse emails apparaissent dans les champs de connexion. si les donnees sont supprimees ou qu'il ny a [pas de compte connecte, il ne doit pas y avoir de proposition de remplissage de champs !


ou est le bouton "reset" "delete all"

Asked by FireBibe 4 hours ago

Last reply by luisrcsmachado 4 hours ago

How can I remove maps.app.goo.gl from URL auto fill?

Hi, When I type map into address bar, maps.app.goo.gl becomes the autofill. I'd want to delete it. However, shift-delete does not take effect. I checked history and d… (read more)

Hi,

When I type map into address bar, maps.app.goo.gl becomes the autofill. I'd want to delete it. However, shift-delete does not take effect. I checked history and did not find it.

How can I delete it?

Thanks

Asked by cheerful 7 hours ago

Last reply by Agent virtuel 6 hours ago

Tab Groups: syncrhonisation?

The welcome addition of Tab Groups I just noticed on updating my Firefox, however looking through help and documentation, it's not clear to me if Tab Groups syncrhonise a… (read more)

The welcome addition of Tab Groups I just noticed on updating my Firefox, however looking through help and documentation, it's not clear to me if Tab Groups syncrhonise across devices (or at least desktop devices) as like recently added to Chrome. Wished to check if this is case

Asked by FelixWCF 5 months ago

Last reply by Dee 7 hours ago

Can't access website "www.powerball.com" with Firefox.

Whenever I try to access the Powerball website I get the following response - The request is blocked. 20260116T144515Z-17584c64c9f58vrnhC1MIAm1t80000000t4g00000000rcec… (read more)

Whenever I try to access the Powerball website I get the following response -


The request is blocked. 20260116T144515Z-17584c64c9f58vrnhC1MIAm1t80000000t4g00000000rcec

I have no issue with other browsers.

Thanks Gary

Asked by mysstree 3 days ago

Last reply by jonzn4SUSE 9 hours ago

adobe

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings… (read more)

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings

Asked by norrie81 10 hours ago

Last reply by jonzn4SUSE 9 hours ago

Bookmarks all gone

All of a sudden, through nothing I have done, ALL my bookmarks are gone. I CAN'T even bookmark anything either. What have you done. Until this is fixed I will not longer … (read more)

All of a sudden, through nothing I have done, ALL my bookmarks are gone. I CAN'T even bookmark anything either. What have you done. Until this is fixed I will not longer use Firefox.

Asked by Mary 1 day ago

Last reply by Konstantina Papadea 10 hours ago

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existen… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Asked by J St Sauver 2 days ago

Last reply by Denys 12 hours ago